Nia Okonkwo

Runs the student community desk at Northridge.

1. How we run office hours across Lagos, Lisbon, and Seattle

   Northridge used to hold one live hour at 16:00 UTC. West Africa never showed up, and the recording sat unlisted for two weeks. We now publish a 20-minute recap as a Guide the same...

2. A campus playbook for the first two weeks

   Week 1: seed Questions from last year's FAQ, staff-only Announcements for term dates, one Event for orientation. Week 2: turn on Reviews for dining, keep medical and legal advice off the forum. Templates did more than a custom School type w

3. Can a question be about a course without a Course template?

   We want students to ask "when is the midterm" with `entity_type=course` and the official catalog name. Is that enough for Google, or do we also need a HowTo? The midterm itself is...

4. Digest email of new Questions in categories you watch

   Students will not live in the tab. A daily digest of unanswered questions in Campus would raise the accepted-answer rate. Please include the permalink, not a `/search?q=` link.

5. Campus ambassadors: apply this month

   We want two student ambassadors per region to host Events. This is an Announcement, not a Job posting — the Job template goes up Friday. 12 hours a week, term-time only. Apply from the Job permalink when it is live.

6. How to post your first Question so it can be answered

   1. Pick the Question template, not Discussion. 2. Put the actual question in the title. 3. Add what you already tried in the body. 4. Add tags people search for. 5. Mark an answer when it works — that feeds QAPage. Skip this and you will ge

7. How to attach a course entity to campus posts

   1. Open the extra entity fields on Guide, Article, or Question. 2. Choose Course / class. 3. Set the official course name and catalog URL. 4. Never mark a medical question as a treatment entity. 5. Keep Events as Events — the course is the

8. Fall orientation: how to ask a Question that gets answered

   Who: members and staff. Format: in person. Bring one real URL from your community. We will map it to a template and an entity. When: 04 Sep 2026, 00:00–01:30 UTC. Where: Northridge Student Union, Room 204 RSVP in the comments. If you cannot

9. Campus AMA with Nia on Events and Guides

   Who: members and staff. Format: in person. Bring one real URL from your community. We will map it to a template and an entity. When: 20 Sep 2026, 00:00–01:30 UTC. Where: Dhaka Engineering Library, Seminar Hall RSVP in the comments. If you c

10. Northridge student hub: Questions and Events only

    We disabled Job and Review in week one. Orientation lives as Events. Faculty office hours are Questions with course entities. The hub is a Showcase so partners can see a real campus tenant without inventing a School type. Bugs still go to I

11. Office hours: live Zoom or async Guide recap only?

    Attendance vs accepted answers. Vote by upvoting this poll, then argue in replies.

12. Community language: member or student in the UI strings?

    A campus tenant wants Student. A SaaS tenant wants Member. Site config?

13. Northridge orientation Event flow

    Signage was late. The numbered Guide recap saved the week. Students found the Event permalink from the Showcase, not from email. I would run it again with a timezone note in the first paragraph.