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How we run office hours across Lagos, Lisbon, and Seattle

Northridge used to hold one live hour at 16:00 UTC. West Africa never showed up, and the recording sat unlisted for two weeks.

We now publish a 20-minute recap as a Guide the same day, with timestamps in the first comment. Live attendance dropped 12%. Accepted answers on related Questions went up 40%.

Would you keep the live slot, or double down on the write-up?

5 replies

Staff view: please do not delete the thread if this is a duplicate. Link the canonical Issue instead.

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Posted a Guide recap of this thread so we are not asking people to mine comments.

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We hit the same wall on how. Replica lag was the surprise, not CPU.

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For campus we used entity_type=course and left the template as Question. Search Console looks sane.

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Thanks — leaving this up for the next team that searches the same string.

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How we run office hours across Lagos, Lisbon, and Seattle

Northridge used to hold one live hour at 16:00 UTC. West Africa never showed up, and the recording sat unlisted for two weeks.

We now publish a 20-minute recap as a Guide the same day, with timestamps in the first comment. Live attendance dropped 12%. Accepted answers on related Questions went up 40%.

Would you keep the live slot, or double down on the write-up?

Replies 5

Sarah Chen
StaffRegular

@sarah_product

Staff view: please do not delete the thread if this is a duplicate. Link the canonical Issue instead.

Alex Rivera
StaffRegular

@alex_eng

Posted a Guide recap of this thread so we are not asking people to mine comments.

Marcus Vance

@marcus_dev

We hit the same wall on how. Replica lag was the surprise, not CPU.

Maya Lin
Member

@maya_cloud

For campus we used entity_type=course and left the template as Question. Search Console looks sane.

Sarah Chen
StaffRegular

@sarah_product

Thanks — leaving this up for the next team that searches the same string.

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