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How to file an Issue staff can reproduce

How to file an Issue staff can reproduce
  1. Choose Issue and a severity.
  2. Write numbered repro steps.
  3. Include version if it is software (entity_name, and the related Release).
  4. Attach logs as a fenced code block, not a screenshot of a screenshot.
  5. Leave the thread open until status is fixed or wont_fix.

Critical means members cannot post. It does not mean you are annoyed.

5 replies

We followed it on a Friday deploy. HowTo steps showed up in View Source.

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Campus note: we added the course entity after step 2. Worked.

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Bookmarking. The 'do not delete permalinks' line needs to be in onboarding too.

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Thanks — leaving this up for the next team that searches the same string.

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How to file an Issue staff can reproduce

Tomás HerreraTomás Herrera·· 275 5
  1. Choose Issue and a severity.
  2. Write numbered repro steps.
  3. Include version if it is software (entity_name, and the related Release).
  4. Attach logs as a fenced code block, not a screenshot of a screenshot.
  5. Leave the thread open until status is fixed or wont_fix.

Critical means members cannot post. It does not mean you are annoyed.

#observability#docs

Replies 5

Nia Okonkwo
Member

@nia_campus

We followed it on a Friday deploy. HowTo steps showed up in View Source.

Alex Rivera
StaffRegular

@alex_eng

Campus note: we added the course entity after step 2. Worked.

Marcus Vance
Member

@marcus_dev

Printed this for volunteer mods. Step 3 is the one people skip.

Hana Sato
Member

@hana_research

Bookmarking. The 'do not delete permalinks' line needs to be in onboarding too.

Nia Okonkwo
Member

@nia_campus

Thanks — leaving this up for the next team that searches the same string.

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