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Closing duplicates without deleting the URL Google already indexed

Closing a duplicate Issue as duplicate keeps the URL live, which is good. Staff sometimes deleted the thread instead, and Google kept the 404.

Process now: lock, status=duplicate, first comment links the canonical issue, do not hide.

If both threads have answers, we paste a short summary into the canonical and leave the extra comments in place.

5 replies

Staff view: please do not delete the thread if this is a duplicate. Link the canonical Issue instead.

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Closing duplicates without deleting the URL Google already indexed

Closing a duplicate Issue as duplicate keeps the URL live, which is good. Staff sometimes deleted the thread instead, and Google kept the 404.

Process now: lock, status=duplicate, first comment links the canonical issue, do not hide.

If both threads have answers, we paste a short summary into the canonical and leave the extra comments in place.

Replies 5

System Administrator

@admin

For campus we used entity_type=course and left the template as Question. Search Console looks sane.

System Administrator

@admin

We hit the same wall on closing. Replica lag was the surprise, not CPU.

Jordan Hale

@jordan_design

Posted a Guide recap of this thread so we are not asking people to mine comments.

Priya Nair

@priya_data

Staff view: please do not delete the thread if this is a duplicate. Link the canonical Issue instead.

System Administrator

@admin

Thanks — leaving this up for the next team that searches the same string.

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